No matter how correct you think you are consider:
People do not like to-
be ignored
be dismissed
be criticized
be put down
be insulted
be mocked
feel unheard
feel bad about themselves etc ..no matter your aim people do not respond well to the above
People do like to
feel heard
feel understood
feel acknowledged
feel recognized
feel good about themselves
feel cared about
feel important
taken seriously
feel validated
feel empowered
be considered
be taken seriously
to feel that you agree with them to some degree( so find a point of agreement no matter how small in actuality, potential and/or possibility.)
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